IT System Admin - Desktop Support
Financial Accountant - Job Description
Position Overview
The IT System Admin - Desktop support is responsible for maintaining company users, assets,
resources, Share point sites and user desktops. Working within the IT group updating and
maintaining current Standard Operating Procedures, Security Guidelines in compliance with
company standards and policies.
Key Responsibilities
IT Sytem Administration
• Answer, Accept and Handle all HelpDesk and Desktop support requests.
• Maintain Updated Standard Operating Procedures for all tasks
• Manage access for all EliteHomeHealth accounts for all users across the
family of organizations associated with EliteHomeHealth
• Manage the Sharepoint implementation with user access, security
provisioning and general Sharepoint site creation/administraion
Process Improvement
• Identify workflow improvements.
• Maintain updated procedure documents.
• Help to Automate manual administrative duties where
possible with PowerBI, PowerApp, sharepoint or Javascript/
Python
Qualifications
• Bachelor's degree in Computer Science or Engineering discipline
• 5–7 years of experience in Desktop support & System Administration.
• Working knowledge of Microsft family of products including Sharepoint,
powerBI, Azure cloud.
• Proficiency with Desktop/Laptop provisioning and trouble shooting.
• Excellent communication skills.
• Experience in multi-entity environments.